Welcome to grayandgreens.com. Grayandgreens.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Grayandgreens.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future service or visit or purchase from any business affiliated with Grayandgreens.com, whether or not included in the Grayandgreens.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.


Please review our Privacy Policy, which also governs your visit to Grayandgreens.com, to understand.

Electronic Communications

When you visit Grayandgreens.com/send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures & other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, images, graphics, logos, audio clips, button icons, data compilations, digital downloads, & software, is the property of Grayandgreens.com or its content suppliers. The compilation of all content on this site is the exclusive property of Grayandgreens.com. All software used on this site is the property of Grayandgreens.com or its software suppliers.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password & for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Grayandgreens.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Site Access

Grayandgreens.com grants you a limited permission to access & make personal use of this site & not to download (other than page caching) or modify it any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, prices, or descriptions , any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of  robots, data mining, or similar data gathering & extraction tools. This site or any portion of this site may not be duplicated, reproduced, copied, visited, sold, resold,  or otherwise exploited for any commercial purpose without express written consent of Grayandgreens.com. You may not use any Meta tags or any other "hidden text" utilizing Grayandgreens.com's name or trademarks without the express written consent of Grayandgreens.com. Any unauthorized use terminates the permission granted by Grayandgreens.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Grayandgreens.com so long as the link does not portray Grayandgreens.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

Reviews, Comments, Communications, And Other Content

Visitors may post comments, reviews, other content; send e-Gift Certificates & other communications; and submit  ideas, suggestions, questions, comments, or other information, so long as the content is not illegal, threatening, obscene, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable & does not consist of or contain software viruses, mass mailings, commercial solicitation, political campaigning, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Grayandgreens.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content/submit material, & unless we indicate otherwise, you grant Grayandgreens.com and its affiliates a royalty-free, perpetual, nonexclusive, irrevocable, and fully sub licensable right to use, reproduce, adapt, modify, translate, publish, create derivative works from, distribute & display such content throughout the world in any media. You grant Grayandgreens.com and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent & warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; & that you will indemnify Grayandgreens.com or its affiliates for all claims resulting from content you supply. Grayandgreens.com takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk Of Loss

All items purchased from Grayandgreens.com are made pursuant to a shipment contract. This means that the risk of loss & title for such items pass to you upon our delivery to the carrier.


Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product and international shipping charges, unless specified otherwise in the Shipping Fees.

With respect to items sold on Grayandgreens.com, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.


All of Gray and Green Store orders are shipped door-to-door from our warehouse in Jodhpur, India to your provided shipping address via UPS. Processing the order normally takes 3-4 working days & then Shipping normally takes 9-10 working days.

Shipping destinations offered by Grayandgreens.com for delivery will be extended and updated from time to time.

If there is an item which you purchase & then we came across that this item is not available, we will inform you within 2-3 working days of your purchase & fully refund your money (if prepaid) for the out of stock item.

We only process on one shipping address per order. So, if you want to order several items & ship to different people, please treat these as separate orders.

UPS will attempt  3 times delivery at the delivery address specified by you while placing the order. You can track the package through the Order Tracking facility. For your order tracking number please mail us at info@grayandgreens.com .

Duties And Taxes

All of Gray and Green Store orders are shipped internationally from our warehouse in Jodhpur, India to your provided shipping address via UPS. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with UPS to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from UPS for import duties and taxes, you will have to pay UPS directly at the time of delivery. Gray and Green Store takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.

Disclaimer Of Warranties And Limitation Of Liability

This site is provided by Grayandgreens.com on an "as is" & "as available" basis. Grayandgreens.com makes no representations or warranties of any kind, express/implied, as to the operation of this site or the information, content, materials/products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Grayandgreens.com disclaims all warranties, express/implied, including, but not limited to, implied warranties of merchantability & fitness for a particular purpose. Grayandgreens.com does not warrant that this site, its servers, or e-mail sent from Grayandgreens.com are free of viruses or other harmful components.


You agree to defend, indemnify & hold Gray and Green Store and its affiliates harmless from and against any & all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

Applicable Law

By visiting Grayandgreens.com, you agree that the laws of India, under the jurisdiction of the Delhi High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Grayandgreens.com or its affiliates.

Please review our other policies, such as our pricing policy. These policies also govern you visit to Grayandgreens.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid/void/for any reason unenforceable, that condition shall be deemed severable & shall not affect the validity and enforceability of any remaining condition.