Shipping policy

At Gray and Green Store, our aim is to ship our products in a quick, safe and inexpensive manner. We deliver to 130 countries worldwide, and to 511 destinations within India..

Processing Your Order
We try our best to ship goods to you as soon as possible. On an average, it takes us about 7-8 business days to ship goods out of our warehouses across India. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.

To calculate how much time it will take you to receive your Gray and Green Store merchandize, please add the shipping times given below to the 5 day order processing period.

Delivery Methods, Times And Cost
Shipping Destination Shipping Service Dispatch times Cost
Within India Domestic shipping companies.. 9-13 business days A single flat rate of INR 150 for orders below INR 1500. All orders above INR 1500 qualify for free shipping.
International ARAMEX/FEDEX 14-16 business days A single flat rate of USD 25 for all orders.
Customs And International Shipping
All of Gray and Green Store orders are shipped internationally from our warehouses across India to your provided shipping address via ARAMEX/FEDEX. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with ARAMEX/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from ARAMEX/FEDEX for import duties and taxes, you will have to pay ARAMEX/FEDEX directly at the time of delivery.

For more information about shipping and delivery, please see our Shipping FAQs.